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Focus on Situations Not Personalities to Reduce Conflict at Work

Why We Argue – It’s Complicated…

The real reasons for conflict are hard to name — and resolve — because they are likely to be complex, nuanced, and politically sensitive. For example, people’s interests may truly be opposed; roles and levels of authority may not be correctly defined or delineated; there may be real incentives to compete rather than to collaborate; and there may be little to no accountability or transparency about what people do or say.

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